<?xml version="1.0" encoding="utf-8"?>
<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Mark Hersberger</title><link>https://markhersberger.journoportfolio.com</link><description>RSS Feed for Mark Hersberger</description><atom:link rel="self" href="http://markhersberger.journoportfolio.com/rss.xml"></atom:link><language>en</language><lastBuildDate>Sat, 01 Nov 2025 00:00:00 +0000</lastBuildDate><item><title>Tech Talk email</title><link>https://media.journoportfolio.com/users/388476/images/ec59aa64-cce3-4bad-9c94-799fa1fd0e1d.png</link><description></description><pubDate>Sat, 01 Nov 2025 00:00:00 +0000</pubDate><guid>https://media.journoportfolio.com/users/388476/images/ec59aa64-cce3-4bad-9c94-799fa1fd0e1d.png</guid></item><item><title>Podcast email</title><link>https://media.journoportfolio.com/users/388476/images/57ded246-d0e9-4d5b-b201-5ac6f21d677e.png</link><description></description><pubDate>Sat, 01 Nov 2025 00:00:00 +0000</pubDate><guid>https://media.journoportfolio.com/users/388476/images/57ded246-d0e9-4d5b-b201-5ac6f21d677e.png</guid></item><item><title>Conference Email Blast</title><link>https://media.journoportfolio.com/users/388476/images/3b7e7751-e52b-41be-b1df-5eb67a439066.png</link><description></description><pubDate>Sat, 01 Nov 2025 00:00:00 +0000</pubDate><guid>https://media.journoportfolio.com/users/388476/images/3b7e7751-e52b-41be-b1df-5eb67a439066.png</guid></item><item><title>https://t.e2ma.net/message/dqrssw/96dqhtl</title><link>https://t.e2ma.net/message/dqrssw/96dqhtl</link><description>Looking for a change? Check out the latest job openings here in IT Services.

If you’d like to share these positions with your external colleagues, you can direct them to the IT Services Careers section of Blink.  
Websites will update with open positions and remove closed ones.

Looking for a change? Check out the latest job openings here in IT Services.

If you’d like to share these positions with your external colleagues, you can direct them to the IT Services Careers section of Blink.

Websi...</description><pubDate>Mon, 06 Oct 2025 00:00:00 +0100</pubDate><guid>https://t.e2ma.net/message/dqrssw/96dqhtl</guid></item><item><title>Goal 5.2 ITAM</title><link>https://media.journoportfolio.com/users/388476/images/0d2c0aae-bccd-4aed-b79b-f52ce43b94aa.png</link><description></description><pubDate>Fri, 25 Jul 2025 00:00:00 +0100</pubDate><guid>https://media.journoportfolio.com/users/388476/images/0d2c0aae-bccd-4aed-b79b-f52ce43b94aa.png</guid></item><item><title>Goal 1.1 Multimedia Services</title><link>https://media.journoportfolio.com/users/388476/images/f7b2ed8b-12e1-45f3-8596-62b8c4138ecc.png</link><description></description><pubDate>Fri, 25 Jul 2025 00:00:00 +0100</pubDate><guid>https://media.journoportfolio.com/users/388476/images/f7b2ed8b-12e1-45f3-8596-62b8c4138ecc.png</guid></item><item><title>Goal-3-Continually-enhance-research-services</title><link>https://media.journoportfolio.com/users/388476/images/cc91c345-4cd0-4ac0-88ff-570075cdbd6b.png</link><description></description><pubDate>Fri, 25 Jul 2025 00:00:00 +0100</pubDate><guid>https://media.journoportfolio.com/users/388476/images/cc91c345-4cd0-4ac0-88ff-570075cdbd6b.png</guid></item><item><title>Goal-5.1-service-support</title><link>https://media.journoportfolio.com/users/388476/images/7f79393e-8f02-422e-b6bf-38e63e2bfb1d.png</link><description></description><pubDate>Fri, 25 Jul 2025 00:00:00 +0100</pubDate><guid>https://media.journoportfolio.com/users/388476/images/7f79393e-8f02-422e-b6bf-38e63e2bfb1d.png</guid></item><item><title>Brian DeMeulle Ends Career on a High Note</title><link>https://blink.ucsd.edu/technology/about/news/posts/2024-06-06-brian-demeulle.html</link><description>By Mark Hersberger

Brian DeMeulle remembers his introduction to computing in seventh grade, when he was 11 going on 12. Little did he know at the time that he would forge a decades-long career as an IT manager before he retires this summer from his role as Executive Director, Enterprise Architecture and Infrastructure.

He got started with an Altair 8800. Brian remembers the junior high science teacher picking one up and asking students if they wanted to try it out. They went in early before cl...</description><pubDate>Mon, 22 Jul 2024 00:00:00 +0100</pubDate><guid>https://blink.ucsd.edu/technology/about/news/posts/2024-06-06-brian-demeulle.html</guid></item><item><title>For Sheryl Gerbracht, a Career that Added Up</title><link>https://blink.ucsd.edu/technology/about/news/posts/2024-05-28-sheryl-gerbracht.html</link><description>By Mark Hersberger

“I loved my spreadsheets!” exclaimed Sheryl Gerbracht while explaining her choice to earn a Bachelor’s degree in accounting and MBA in finance from San Diego State. “I was always pretty good at math. I liked the analysis that took place - looking at sets of data, and the relationships, and determining if they were telling me what I was expecting or wasn’t expecting.”

Sheryl ended up forging a long career in the accounting and finance fields - one that will draw to a close wh...</description><pubDate>Tue, 04 Jun 2024 00:00:00 +0100</pubDate><guid>https://blink.ucsd.edu/technology/about/news/posts/2024-05-28-sheryl-gerbracht.html</guid></item><item><title>Valerie Polichar's Happy Accident</title><link>https://blink.ucsd.edu/technology/about/news/posts/2024-05-23-valerie-polichar.html</link><description>Valerie Polichar wasn’t supposed to attend UC San Diego. But she did, then hung around for more than 40 years.

By Mark Hersberger

This summer, Valerie Polichar will retire from her position as Senior Director, Academic Technology Services, and end an association with UC San Diego that spans over 40 years. If Valerie’s original plan had stuck, she may never have started in the first place. “I ended up attending UC San Diego by accident,” she recalls with a laugh. After graduating high school in...</description><pubDate>Thu, 23 May 2024 00:00:00 +0100</pubDate><guid>https://blink.ucsd.edu/technology/about/news/posts/2024-05-23-valerie-polichar.html</guid></item><item><title>https://t.e2ma.net/message/dqrssw/96dqhtl</title><link>https://t.e2ma.net/message/dqrssw/96dqhtl</link><description>Looking for a change? Check out the latest job openings here in IT Services.

If you’d like to share these positions with your external colleagues, you can direct them to the IT Services Careers section of Blink.  
Websites will update with open positions and remove closed ones.

Looking for a change? Check out the latest job openings here in IT Services.

If you’d like to share these positions with your external colleagues, you can direct them to the IT Services Careers section of Blink.

Websi...</description><pubDate>Sat, 06 Apr 2024 00:00:00 +0100</pubDate><guid>https://t.e2ma.net/message/dqrssw/96dqhtl</guid></item><item><title>email : Webview : ESR Program News – Spring 2024</title><link>https://t.e2ma.net/message/hhnelw/96dqhtl</link><description>ISIS Replacement Project Team in Training The ISIS Replacement Project...</description><pubDate>Sat, 06 Apr 2024 00:00:00 +0100</pubDate><guid>https://t.e2ma.net/message/hhnelw/96dqhtl</guid></item><item><title>Duo Upgrade and New Login Experience</title><link>https://adminrecords.ucsd.edu/Notices/2024/2024-3-11-2.html</link><description>OFFICE OF THE INTERIM CHIEF INFORMATION SECURITY OFFICER,
UC SAN DIEGO 
OFFICE OF THE CHIEF INFORMATION SECURITY OFFICER, 
UC SAN DIEGO HEALTH
March 11, 2024

OFFICE OF THE INTERIM CHIEF INFORMATION SECURITY OFFICER,
UC SAN DIEGO

OFFICE OF THE CHIEF INFORMATION SECURITY OFFICER, 
UC SAN DIEGO HEALTH

March 11, 2024

ALL ACADEMICS, STAFF, AND STUDENTS AT UC SAN DIEGO (Including UC San Diego Health)
    
      

Duo Upgrade and New Login Experience     
      
Effective March 26, 2024, UC San Die...</description><pubDate>Mon, 11 Mar 2024 00:00:00 +0000</pubDate><guid>https://adminrecords.ucsd.edu/Notices/2024/2024-3-11-2.html</guid></item><item><title>ITS Annual Report 2022-2023</title><link>https://blink.ucsd.edu/technology/about/goals-achievements/annual-report-2023.html</link><description>Embracing the Future of Learning 
At IT Services, everything we do is dedicated to ensuring students have the opportunity to become changemakers, equipped with the multidisciplinary tools needed to accelerate answers to our world’s most pressing issues. As a result of both Covid-necessitated innovations and accelerating the roadmap of planned enhancements, IT Services’ educational technology teams continue to pursue, embrace and implement cutting-edge technologies in support of student success a...</description><pubDate>Fri, 01 Dec 2023 00:00:00 +0000</pubDate><guid>https://blink.ucsd.edu/technology/about/goals-achievements/annual-report-2023.html</guid></item><item><title>Phishing Alert: Fraudulent UCPath Center Email</title><link>https://adminrecords.ucsd.edu/Notices/2023/2023-11-30-1.html</link><description>OFFICE OF THE INTERIM CHIEF INFORMATION SECURITY OFFICER, 
UC SAN DIEGO
OFFICE OF THE CHIEF INFORMATION SECURITY OFFICER,
UC SAN DIEGO HEALTH
November 30, 2023

OFFICE OF THE INTERIM CHIEF INFORMATION SECURITY OFFICER, 
UC SAN DIEGO

OFFICE OF THE CHIEF INFORMATION SECURITY OFFICER,
UC SAN DIEGO HEALTH

November 30, 2023

ALL ACADEMICS, STAFF AND STUDENTS AT UC SAN DIEGO (including UC San Diego Health)
    
      

Phishing Alert: Fraudulent UCPath Center Email     
      
 Recently, a fraudulen...</description><pubDate>Thu, 30 Nov 2023 00:00:00 +0000</pubDate><guid>https://adminrecords.ucsd.edu/Notices/2023/2023-11-30-1.html</guid></item><item><title>Updates to Campus Wi-Fi and General Wi-Fi Best Practices</title><link>https://adminrecords.ucsd.edu/Notices/2023/2023-9-27-3.html</link><description>OFFICE OF THE EXECUTIVE DIRECTOR –
ENTERPRISE ARCHITECTURE AND INFRASTRUCTURE 

September 27, 2023

OFFICE OF THE EXECUTIVE DIRECTOR –
ENTERPRISE ARCHITECTURE AND INFRASTRUCTURE

September 27, 2023

ALL ACADEMICS, STAFF, AND STUDENTS AT UC SAN DIEGO  (Including UC San Diego Health)
    
      

Updates to Campus Wi-Fi and General Wi-Fi Best Practices     
      
On behalf of IT Services, I’d like to provide you an update on recent changes to our Wi-Fi network, which is available on main campus,...</description><pubDate>Wed, 27 Sep 2023 00:00:00 +0100</pubDate><guid>https://adminrecords.ucsd.edu/Notices/2023/2023-9-27-3.html</guid></item><item><title>UC Tech 2022 Committee Recognized with Collaboration Award</title><link>https://blink.ucsd.edu/technology/about/news/posts/2023-10-02-uc-tech-2022-committee-recognized-with-collaboration-award.html</link><description>The UC Tech 2022 planning committee was recognized with a silver Yvonne Tevis Collaboration Award.

By Mark Hersberger

The UC Tech 2022 planning committee was recognized with a silver Yvonne Tevis Collaboration Award. The Tevis Award recognizes collaborative projects across UC locations or multiple departments at a single campus.

UC Tech 2022 was supported by nearly 100 planning committee members and on-site volunteers; roughly 25% came from campuses other than UC San Diego. In particular, 12...</description><pubDate>Thu, 20 Jul 2023 00:00:00 +0100</pubDate><guid>https://blink.ucsd.edu/technology/about/news/posts/2023-10-02-uc-tech-2022-committee-recognized-with-collaboration-award.html</guid></item><item><title>Data Protection and ChatGPT</title><link>https://adminrecords.ucsd.edu/Notices/2023/2023-3-23-2.html</link><description>OFFICE OF THE CHIEF INFORMATION SECURITY OFFICER 
March 23, 2023

OFFICE OF THE CHIEF INFORMATION SECURITY OFFICER

March 23, 2023

ALL ACADEMICS, STAFF, AND STUDENTS (Including UC San Diego Health)
    
      

Data Protection and ChatGPT

    
      
With the emergence of ChatGPT, many members of our community are racing to explore the use of it in the academic, research, and administrative mission of the university. I would like to provide some guidance on its appropriate use through the lens...</description><pubDate>Thu, 23 Mar 2023 00:00:00 +0000</pubDate><guid>https://adminrecords.ucsd.edu/Notices/2023/2023-3-23-2.html</guid></item><item><title>UC Tech Lifetime Impact Award Honoree Jim Madden Reflects on 50 Years at UC San Diego</title><link>https://today.ucsd.edu/story/uc-tech-lifetime-impact-award-honoree-jim-madden-reflects-on-50-years-at-uc-san-diego</link><description>It Began on a Burroughs B6700

Madden got his start in computers at the University of Illinois back in the late 1960s. After earning a math degree, he was working on a master’s degree in electrical engineering and also working part time at the university developing weather forecasting models. To do this, he used a partially-designed but not-yet-built primitive supercomputer. Called Illiac IV, the supercomputer was meant to increase computing speed by working within a system of machines, includin...</description><pubDate>Thu, 09 Feb 2023 00:00:00 +0000</pubDate><guid>https://today.ucsd.edu/story/uc-tech-lifetime-impact-award-honoree-jim-madden-reflects-on-50-years-at-uc-san-diego</guid></item><item><title>UC Secures Systemwide Kaltura Agreement</title><link>https://blink.ucsd.edu/technology/about/news/posts/2022-11-09-uc-secures-systemwide-kaltura-agreement.html</link><description>The University of California has secured a systemwide agreement for Kaltura as an enterprise video content management (EVCM) solution.

By Mark Hersberger, Communications Manager

As announced on the UC IT Blog, the University of California has secured a systemwide agreement for Kaltura as an enterprise video content management (EVCM) solution.

UC San Diego has used Kaltura for several years, but the dawn of the Age of Covid necessitated and accelerated the need for a systemwide agreement, expl...</description><pubDate>Wed, 21 Dec 2022 00:00:00 +0000</pubDate><guid>https://blink.ucsd.edu/technology/about/news/posts/2022-11-09-uc-secures-systemwide-kaltura-agreement.html</guid></item><item><title>ITS Annual Report 2021-2022</title><link>https://blink.ucsd.edu/technology/about/goals-achievements/annual-report-2022.html</link><description></description><pubDate>Thu, 01 Dec 2022 00:00:00 +0000</pubDate><guid>https://blink.ucsd.edu/technology/about/goals-achievements/annual-report-2022.html</guid></item><item><title>Process Mapping Community of Practice Takes Flight</title><link>https://cio.ucop.edu/process-mapping-community-of-practice-takes-flight/</link><description>By Mark Hersberger. Process mapping is a valuable skill—not just in IT but in multiple functions. Tools and approaches abound, and the Meaningful Actionable Process Structures Community of Practice (MAPSCoP, for short) has been created to bring UC enthusiasts together.

Recently, Nick Endsley (UC Berkeley), Katie Mankins (UC Santa Barbara), and Antonio Nava (UC San Diego) joined UC San Diego’s The Current podcast to discuss the foundation of MAPSCoP, its purpose, and how to get involved.

The gr</description><pubDate>Wed, 08 Dec 2021 00:00:00 +0000</pubDate><guid>https://cio.ucop.edu/process-mapping-community-of-practice-takes-flight/</guid></item><item><title>Services &amp; Support Portal Transforms Customer Experience</title><link>https://esr.ucsd.edu/news/posts/services-support-portal.html</link><description>In early 2020 UC San Diego launched the Services &amp; Support Portal, which serves as a centralized place for students, faculty, staff and community members to get help in the following categories: Budget &amp; Finance; Information Technology; Payroll, Academic Personnel &amp; HR; Research; and Student Support. 
“The Services &amp; Support Portal offers our clients a single destination to get help from a growing list of university business services,” summarizes Justin Clow, Client Case Management Supervisor in...</description><pubDate>Tue, 13 Oct 2020 00:00:00 +0100</pubDate><guid>https://esr.ucsd.edu/news/posts/services-support-portal.html</guid></item><item><title>FIS Release Takes UC San Diego into New Era</title><link>https://esr.ucsd.edu/news/posts/fis-go-live-recap-july-20.html</link><description>UC San Diego’s Financial Information System (FIS) project is live with the release of Oracle Financials Cloud, a world-class financial system, and Concur, a new travel and expense system. FIS is a signature component of the Enterprise Systems Renewal (ESR) program—the largest technology improvement program ever undertaken at UC San Diego. 
"Our new financial system opens up a slew of new opportunities,” said Bill McCarroll, Senior Director, Internal Controls &amp; Accounting, and FIS Business Proces...</description><pubDate>Tue, 14 Jul 2020 00:00:00 +0100</pubDate><guid>https://esr.ucsd.edu/news/posts/fis-go-live-recap-july-20.html</guid></item><item><title>SIS Moves Forward with Executive Support</title><link>https://esr.ucsd.edu/news/posts/sis-exec-support-jul-20.html</link><description>The Student Information System (SIS) renewal effort has been charging ahead for over a year now. It is designed to concurrently replace outdated student systems with new, more flexible technology, improve business processes and practices, and offer a more user-friendly experience for students.EVC Simmons acknowledges and deeply appreciates that all staff, whether they’re working on SIS directly or not, have faced challenges due to the COVID-19 pandemic, and have truly risen to the occasion. The...</description><pubDate>Wed, 08 Jul 2020 00:00:00 +0100</pubDate><guid>https://esr.ucsd.edu/news/posts/sis-exec-support-jul-20.html</guid></item><item><title>UC San Diego Goes Live with Oracle Financials Cloud</title><link>https://cio.ucop.edu/uc-san-diego-goes-live-with-oracle-financials-cloud/</link><description>UC Tech NewsJuly 8, 2020All ArticlesEnterprise Systems Renewal, Financial Information System, FIS, Mark Hersberger, Oracle, UC San Diego, UCSDBy Mark Hersberger. On July 1, UC San Diego’s Financial Information System (FIS) entered production with the release of Oracle Financials Cloud, a world-class financial system, and Concur, a new travel and expense system. FIS is a signature component of the Enterprise Systems Renewal (ESR) program—the largest technology improvement program ever undertaken...</description><pubDate>Wed, 08 Jul 2020 00:00:00 +0100</pubDate><guid>https://cio.ucop.edu/uc-san-diego-goes-live-with-oracle-financials-cloud/</guid></item><item><title>UC San Diego Wins Prestigious CIO 100 Award</title><link>http://ucsdnews.ucsd.edu/feature/uc-san-diego-wins-prestigious-cio-100-award</link><description>Each year, the CIO 100 Awards celebrate 100 organizations across the globe driving IT innovation. This year, UC San Diego received this distinction for setting an inspiring example of how IT leadership, business partnerships and customer engagement are shaping the future.

UC San Diego was honored for a universitywide continuous improvement renaissance that started in late 2016, when IT Services committed to Lean Six Sigma (LSS) training for all its staff. Lean Six Sigma is a methodology used to...</description><pubDate>Thu, 14 May 2020 00:00:00 +0100</pubDate><guid>http://ucsdnews.ucsd.edu/feature/uc-san-diego-wins-prestigious-cio-100-award</guid></item><item><title>Kuali Research Release</title><link>https://esr.ucsd.edu/news/posts/kuali-release-april-20.html</link><description>On January 21, UC San Diego activated Kuali Research as the university’s new system for research administration. The go-live was the culmination of a multi-year process that included business process improvement, technical implementation, training and more.
Kuali Research is in place to manage the university’s $1B (and growing) annual research portfolio. “With Kuali Research, we’re able to process a large variety of research agreements in one system, and that provides alignment with the various...</description><pubDate>Mon, 13 Apr 2020 00:00:00 +0100</pubDate><guid>https://esr.ucsd.edu/news/posts/kuali-release-april-20.html</guid></item><item><title>Lean Bench 2019 Recap</title><link>https://esr.ucsd.edu/news/posts/lean-bench-year-3.html</link><description>UC San Diego’s Lean Bench, a team of Lean Six Sigma experts, has completed another successful year of bringing process improvement to Enterprise Systems Renewal (ESR). The group recently met to recognize accomplishments of its 2019 cohort and welcome new members for 2020.  
Over the past year, the Lean Bench continued work on the Research Administration and Financial Information System projects, and started work on the Student Information Systems project. Stay tuned for future ESR newsletters, w...</description><pubDate>Thu, 13 Feb 2020 00:00:00 +0000</pubDate><guid>https://esr.ucsd.edu/news/posts/lean-bench-year-3.html</guid></item></channel></rss>